It’s important to us that you understand what information we collect, how we protect it, how we use it, and to provide clear instructions if you choose to request changes in how we communicate with you.

To ensure that your communications are properly routed, we ask that you clearly identify your inquiry and include sufficient information to enable us to contact you.


Information about your computer hardware and software:

For each visitor to our website, our web server automatically recognizes your IP address. The address allows our server to deliver the information you request from us, such as an article or a form for posting to a discussion board. We also collect visitors’ IP addresses in their domain-name form, allowing us to understand for instance how many visitors access our site through various service providers. We collect this information on an individual basis and in aggregate, or combined, form.

We also collect both user-specific and aggregate information on what pages visitors access or visit. We use the information to improve the content of our web pages and to customize the content and layout of our pages.

We use cookies to store visitors’ preferences, record session information such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, ensure that visitors are not repeatedly sent the same banner ads, and to customize Web page content based on visitors’ browser type or other information that the visitor sends. We use both session cookies and persistent cookies.


If at any time you provide us with your email address to place an order or access a service, we collect that information. Areas in which we may collect your email address include but are not limited to discussion boards; chat areas; product or service transactions; emails you send us; and interactive forms. If you provide us with your email address, you may receive periodic promotional emails and newsletters from us. You may also receive informational emails from us related to any user accounts you have set up with us, as well as administrative notices regarding the operation of the website. We do not sell or distribute email addresses to third parties.

Visitors who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. We do not rent telephone contact information to third parties.

We keep any information volunteered by the consumer, such as survey information and/or site registrations, both in aggregate and personally identifiable ways.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email.



To attend one of our events, you need to register for a workshop. We conduct ticket registration and payment through our partner, Ticketbud ( Ticketbud may or may not require registering with Ticketbud. All personal information (name, password, email, credit card information, etc.) is securely stored on Ticketbud’s servers. We abide by their security protocols and procedures and claim no liability. We don’t store this information, but have access to view your information except for credit card information. We access this information for planning and marketing purposes. We will never send you anything if you have opted-out of our marketing tools (see below).


We do not sell or distribute information we collect on the website to third parties.

We may disclose your personal information if required to do so by law or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.


If you do not wish to receive promotional emails from us, please let us know by using the opt-out response device that can be found at the bottom of every email we deliver or by emailing us at To help us process your request, please include sufficient information for us to identify you in our records (your email address will suffice) and identify the services (website, newsletter, etc.) you have used and from whose mailing lists you wish to be removed. If you wish to be removed from all emailing lists, please indicate so in your request. Please allow a reasonable time for us to process your request.

Note that, although you can opt not to receive promotional emails, we retain the right to send registered users of its websites informational email messages about the user’s account or administrative notices regarding the site, as permitted under the CAN-SPAM Act (15 U.S.C. §7701 et seq.).

If you do not wish to receive mail or telephone calls from us, please let us know by emailing To help us process your request, please include sufficient information to allow us to identify you in our records (at a minimum, we will need your email address) and identify the services (website, newsletter, etc.) you have used and from whose mailing or call lists you wish to be removed. If you wish to be removed from all contact lists, please indicate so in your request. Please allow a reasonable time for us to process your request.


To determine how many users visit our site and to better understand the areas of greatest interest to our visitors, we have relationships with other companies that compile this information for us. As a result of your visit to our site, web analytics companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult the privacy policies of:

Google Inc.



In some cases our site may provide links referring users to other websites, i.e. sponsors, partners and friends. These sites have their own unique privacy policies in place, which may differ from our own. We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. We do not assume responsibility or liability for any content that may be offensive on any websites we may refer our visitors to.


Personal information is not to be submitted to this website by children under the age of 14. We will never knowingly accept and/or collect information from children under the age of 14.


We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site, and we employ security features generally accepted in the industry to protect the security of transactions made on our site. Transactions are protected via Secure Sockets Layer (SSL) technology. We require customers to identify themselves via a unique username and password to access their personal information.


From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website. We will also provide you with the ability to opt-out of these new uses.


The effective date of this Policy is July 16, 2012.